https://www.mgcxadvisors.com/home daily 1.0 2023-07-07 https://images.squarespace-cdn.com/content/v1/578eac713e00be659550e9c0/1481907482175-0HH9UKXX98H0EHHXBZCX/G+red+tag+logo.png Home - Melinda’s work [at Salesforce] was groundbreaking. She is a consummate advocate for customers, deeply understands the intricacies of organizational design, and is an awesome person to work with. Kristen Engelhardt, Vice President, Voice of the Customer, Salesforce.com https://images.squarespace-cdn.com/content/v1/578eac713e00be659550e9c0/1537492031240-6OUOMAJZ9K2GDYLFOP9F/G+red+tag+logo.png Home - They brought the customer voice into our CX initiatives. They delivered a content-rich customer journey map, insights, and a prioritized roadmap of recommendations that informed our FY19 investments. Lisa Farrar, Vice President Global Strategy North America, CDK Global https://images.squarespace-cdn.com/content/v1/578eac713e00be659550e9c0/1481907484308-OVYKAI6UVZ9URFQ0LBV8/G+red+tag+logo.png Home - Melinda and team were instrumental at a critical time in Sparta’s evolution. Their work defining the ideal customer journey was invaluable in defining requirements and aligning the organization. Josh Sokoloff, VP Customer Success, Sparta Systems https://images.squarespace-cdn.com/content/v1/578eac713e00be659550e9c0/1481907508966-36SMRVVHAMSBPZM8Q2SV/G+red+tag+logo.png Home - Melinda has been indispensible in helping us understand the best practices of implementing and managing an NPS program. Her expertise significantly shaped our approach to boosting customer happiness. Deepa Subramanian, CEO of Wootric https://images.squarespace-cdn.com/content/v1/578eac713e00be659550e9c0/1481907509752-BG4ZJMMRH314IYB1LBAP/G+red+tag+logo.png Home - We were impressed with Melinda's engaging and consultative approach and her team's ability to understand our business quickly. Working with them had a significant impact on our sustained growth. 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