Join the SF CXPA for an evening with guest speaker, Heidi Shelton, Sr. Director of UX at SEPHORA. Heidi will share the evolution of her approach from a pure UX (User Experience) perspective to what she now calls “XDO” – Experience Design and Optimization for all touchpoints along the customer journey, including employee interactions, with the goal of creating a seamless customer experience (CX).
Event details and registration posted HERE.
Thank you for supporting SF CXPA, a community of customer experience professionals and leaders. Take advantage of this opportunity to network, collaborate, and innovate while enjoying great food, beer and wine.
Events on CX Day are open to the public with complimentary registration. (See the full list of CXPA Local Networking areas that host events throughout the year.)
Check out the CXPA website to find out more global events.